ProRehab Physical Therapy Springhurst is praised for its friendly, knowledgeable staff who genuinely care about patient recovery, and provide individualized programs to achieve results. The practice specializes in pelvic floor physical therapy. Several patients have reported significant improvement in their symptoms. The team offers a welcoming environment and aims to help patients get back to their best selves. However, there have also been negative experiences reported regarding billing practices and the handling of patient accounts. Some patients have expressed frustration with the practice’s systems, including dual client sessions and equipment limitations. The therapists are described as easy to work with, easy to talk to, and are focused on the patient’s well-being.
Practice Information
Pregnancy & Postpartum Services
The team is described as being incredibly compassionate and professional individuals, supportive and understanding of the postpartum journey and the challenges that come with both physiological changes and lifestyle changes as a parent.
Pelvic Health Specialization
ProRehab Physical Therapy Springhurst specializes in pelvic floor PT. Some patients have come here for pelvic floor PT about 6 months after having a baby. Others have seen improvement in symptoms.
Therapist Expertise
The therapists are described as easy to work with, easy to talk to, and are focused on the patient’s well-being. One therapist is referred to as the “Yoda of the Pelvic Floor”.
Treatment Setting
The environment is described as welcoming. Patients feel at ease. They make you feel like family.
Insurance Coverage
The practice bills insurance companies for services provided. Some patients have expressed concerns about billing practices.
Office Experience
The Springhurst office staff was always nice. However, there are complaints about the office handling of patient accounts.
Patient Experience
The staff wants each client to be successful. Several patients look forward to PT. They are passionate about the patient’s needs.
