Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from scoon.store (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Cookies
The Site may also include tracking technologies such as “cookies” – small data file identifiers that are transferred to your computer or mobile device to recognize your browser or mobile device and transfer information about you and your use of our Site. Cookies automatically help us provide a tailored experience when you visit the Site. You may disable cookies in your browser settings, but some parts of the Site may not be fully available or functional without cookies.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Use of Information
We use your Order Information for the purpose for which you submitted it (for example, to order and receive products from our Site). We may also use your information to communicate with you about your orders and account and provide you with customer support when needed. This may require us to provide your information to third parties including our vendors from whom you are purchasing your product and our delivery partners. Other purposes for which we use Personal Information are marketing purposes, Site administration and optimization, and fraud detection and prevention. We may also use Personal Information to protect the security of the Site and its systems, to investigate and respond to any suspected breaches of the Site or its systems, and to cooperate as we deem reasonable with legal requests and proceedings. 

We may use Device Information for any purpose we deem appropriate, including without limitation to maintain and improve the Site and our current and future products and services.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help@scoon.store or by mail using the details provided below: Rapenburgerstraat 171k, Amsterdam, NH, 1011VM, Netherlands.