Palomar Health Medical Group (PHMG) has received overwhelmingly negative feedback in reviews. Patients report extreme difficulty contacting the medical group, with long wait times on the phone and frequent hang-ups. Many express frustration with the billing practices, including erroneous charges and payment issues. Furthermore, patients describe issues with scheduling appointments, delays in receiving medical records, and a general lack of follow-up from staff. Several reviewers mention negative experiences with specific doctors, citing brief consultations, lack of attention, and perceived disinterest in providing a proper diagnosis.
Practice Information
Office Experience
One employee behind the front desk was sick and constantly coughing, hacking, & sneezing without covering her mouth nor wearing a mask! The receptionist at the front desk was the one who scheduled appointments.
Insurance Coverage
One patient was told that they were not able to get help without having a physical medical card and a representative was confused with some numbers on the patient’s insurance.
Patient Experience
Patients report the practice to be rude and incompetent. The medical group is considered to be extremely neglectful to their patients and offer patients an experience so absurdly bad that it would be funny, if your health wasn’t hanging in the balance, and it wasn’t so overpriced.
