This healthcare facility offers a range of services, including an OB center where patients feel comfortable and confident. The OB center staff is noted for being caring and kind, helping patients feel confident. Other departments, such as the ER, may have varying levels of staff professionalism and organizational skills. One clinic is praised for its staff’s expertise in cancer treatment. Experiences at the front desk seem to vary, with some patients reporting positive interactions and accommodating staff while others experienced unprofessional behavior from receptionists.
Practice Information
Pregnancy & Postpartum Services
The OB center at this facility is highly regarded. Dr. Lee and her nurses are the most caring and kind people. They have truly allowed patients to feel so comfortable and confident in their care and there are no words to express how grateful patients are. They have been abundantly helpful in each phase of pregnancies.
Treatment Setting
The staff is noted for being nice and friendly. There are plenty of parking spaces and a lot of seating areas. Patients also express the environment as being clean.
Office Experience
Some patients find the front desk staff accommodating. However, some patients have reported unprofessional behavior from the front desk staff. One patient encountered a receptionist who demonstrated a lack of professionalism and was involved in a heated argument. Another patient had issues with the front desk being disorganized.
Patient Experience
Patients express feeling confident in the care they receive. The staff listens to the needs and wants of the patients. The OB center staff allows patients to feel so comfortable and confident in their care. One patient expresses that they are beyond grateful for the care they received.