This medical practice appears to offer a range of services, including colonoscopies, podiatry, and potentially orthopedics, with varying patient experiences. Some patients have reported positive interactions with staff, while others have experienced significant discomfort during procedures. One patient felt that the practice’s billing system was a concern. The practice has had issues with communication and scheduling, including appointment cancellations and delays in providing necessary medical care. The quality of patient care seems inconsistent, with some praising the staff’s friendliness and attentiveness and others reporting painful procedures and feeling unheard. The practice also has doctors such as Dr. Eric Lund and Dr. Melcher.
Practice Information
Pregnancy & Postpartum Services
A patient had a medical concern during their wife’s pregnancy and was unable to receive a call back.
Treatment Setting
A patient reported feeling comfortable due to the great care of the staff during a procedure. One staff member was very kind and made the patient feel comfortable, taking time to ensure the patient’s vein was poked correctly. Patients are always made to feel comfortable, and staff take the time to listen to their patients.
Office Experience
The front desk staff was efficient and prompt in their service. The receptionist was irritated with a patient. The receptionist was also kind and tried to fit a patient into a schedule.
Patient Experience
Patients report a range of experiences, from feeling safe and comfortable to feeling significant discomfort during procedures. Some patients felt the staff listened to their concerns and questions, while others experienced a lack of responsiveness and communication.
