This hospital has both positive and negative feedback. Some patients have had positive experiences, particularly in the emergency room and labor & delivery wing, praising the kindness and intelligence of the nurses, with some nurses described as “amazing.” However, other patients have reported negative experiences, citing issues with staff attitudes, poor communication, and inadequate care, especially in regards to postpartum care. Multiple patients have encountered difficulties with insurance and billing, and one patient experienced a negative interaction with the office staff due to a language barrier. The hospital includes a burn unit and a NICU where parents watch over their newborns.
Practice Information
Pregnancy & Postpartum Services
Some patients have reported a great experience during labor and delivery, with positive comments about the nurses. However, other patients have reported negative experiences with the doctors in triage, issues with supplies, and billing errors. There are also reports of the NICU nurses not communicating with parents.
Pelvic Health Specialization
No information about pelvic floor, pelvic pain, or symptoms found in the provided source material.
Therapist Expertise
No information about therapists or expertise found in the provided source material.
Treatment Setting
Some patients reported that the rooms have large windows with good views. One patient was “comfortable” at the hospital because the nurses “made me feel cared for and important.”
Insurance Coverage
One patient mentioned having good insurance, but the total bill for a delivery was over $6,000. Months of working with UCI to change the charges were unsuccessful. Another patient was told their insurance was not covered and that they had to find a new doctor.
Treatment Approaches
No information about massage, injuries, muscles, or scars found in the provided source material.
Office Experience
One patient had a negative experience with an office worker who was rude and impatient. The worker sounded annoyed and was dismissive when the patient asked to speak to someone in Spanish.
Patient Experience
No information about quality of life, confidence, or passion found in the provided source material.