This physical therapy practice offers services with therapists who are described as great, friendly, and knowledgeable. However, the practice has faced criticism regarding billing practices, customer service, and front desk staff. Some patients have reported being overcharged for services, while others have experienced issues with appointment scheduling and communication. The practice’s staff and some therapists are praised for their expertise. The practice’s front desk staff has received negative reviews for being rude and unprofessional.
Practice Information
Therapist Expertise
Therapists are described as great, and knowledgeable.
Insurance Coverage
The practice’s insurance billing practices have been criticized.
Office Experience
The front desk staff has been described as rude and unprofessional. One receptionist slammed her fist on the counter. The front desk staff made the experience for the patient’s mother and her worse.
Treatment Approaches
Some treatments involved pulling a leg and rotating it, rocking on all 4s, and riding a bike for 10 minutes. Other treatments are mentioned, with exercises that gave immediate relief from acute back pain.
