Spears Physical Therapy is praised for its friendly staff, knowledgeable therapists, and the individualized care provided to patients. Therapists provide a variety of treatments, including massage and exercise, and are attentive to patients’ needs, tailoring treatment as required. Patients are helped to understand their conditions. Several patients have highlighted the positive atmosphere and the cleanliness of the facilities. However, one patient reported a negative experience at the E 84th location. Several patients found the front desk or billing practices to be problematic. The practice is reported to have great therapists, assistants, and technicians.
Practice Information
Therapist Expertise
The therapists are knowledgeable. Rachel Klazmer has extensive knowledge of physical therapy and is able to explain what she is doing and why. The therapists and assistants are very competent and professional.
Treatment Setting
The atmosphere is friendly. The facilities are super clean. The staff is friendly and the environment is warm and nurturing. All of the therapists encountered were friendly, competent, caring, and focused on helping patients make progress. The staff creates a pleasant and fun atmosphere. They are great about sanitizing all the equipment.
Treatment Approaches
Treatments include lymphatic massage and tailored exercises. Therapists also provide strengthening exercises and massage. They provide a variety of treatments and exercises.
Office Experience
One patient reported a negative experience with the receptionist and scheduling at the E 84th location. The front desk and billing were problematic for some patients.
Patient Experience
The therapists and staff are caring and empathetic. Patients make progress and get stronger after each session. The staff is helpful, warm, and the condition of patients has improved tremendously.
