Select Physical Therapy in Aurora, Colorado, offers physical therapy services. Some patients have reported positive experiences, highlighting the knowledge and care of therapists like Susan Woodruff, Chris, and Mariah. The staff is described as friendly and helpful, with exercises customized to individual needs. However, there have also been negative experiences, including issues with the front desk staff, billing, and concerns about the facility’s size and equipment. Several people have received exercises for their injuries and have been able to recover. Some patients have found that the staff is great and helping them get their strength back.
Practice Information
Therapist Expertise
Susan Woodruff is knowledgeable about vestibular dysfunction therapy. Chris was able to identify the problem and come up with a solid care plan.
Treatment Setting
The entire office is very nice. The staff are positive and have great energy. The team of therapist and staff here are great.
Insurance Coverage
One patient had issues with insurance, including the front desk not confirming visit counts. The front desk did not think to follow up on other sources or reach out to the Insurance company to confirm this missing information from their portal.
Treatment Approaches
The business gives a variety of exercises to condition the body back to normal. Exercises are customized and focused on what the body needs for recovery.
Office Experience
The front desk staff’s helpfulness was inconsistent. One person had a problem finding the place and the staff at the desk did not know how to get to the place they work.
Patient Experience
One patient built confidence after back surgery. Susan Woodruff helps her patients get better and back to normal and enjoyable life. Patients are confident in the staff and themselves that they will be back to a hundred percent in the designated time frame given.
