Alliance Physical Therapy, particularly at the Willow Lawn location, is a place where patients report receiving exceptional care and achieving positive outcomes. The team, including therapists like Matt, Tyler, Chelsea, Zack, Haven, Krishna, and Kristen, is praised for being friendly, accommodating, and knowledgeable. Patients have highlighted the staff’s professionalism, and the supportive environment. The practice’s treatment methods include dry needling, heat & e-stim, and personalized exercise plans. Patients have experienced improvements in mobility and strength, and appreciate the staff’s dedication to patient well-being.
Practice Information
Therapist Expertise
Dr. Okay’s expertise and dedication were immediately evident. Matt Burress was so encouraging, helpful, and patient. Matt is very knowledgeable and passionate about his job. Zach has helped strengthen back and neck injuries.
Treatment Setting
The facility itself was clean, well-maintained, and equipped with all the equipment to aid in rehabilitation. Every instructor made sure patients were comfortable and not in any pain during exercises. Everyone in the office is so friendly. The amazing staff’s attention to detail added to the overall positive experience.
Treatment Approaches
They gave stretches, strength exercises, dry needling, heat & e-stim to help patients get their strength and mobility back. Matt was able to pivot to other treatments and exercises. Matt would demonstrate each exercise. The benefits of dry needling are definitely worth the mild discomfort during treatment.
Office Experience
From Katie and Maroa at the front desk to the therapists and assistants, everyone worked together seamlessly. Aaliyah always greets patients. The front desk staff has always been polite and efficient. The billing office has a real gem in Nikki.
Patient Experience
They not only helped patients regain their physical strength and mobility but also provided emotional support throughout their journey to recovery. The effort and time the therapists put into care really shows dedication. Matt is consistent with his treatment plan and really challenges patients to ensure their best chance at recovery. They really make sure patients have a great experience.
