Montclair Physical Therapy, or a similar business at the same address, is a physical therapy practice with a mixed reputation based on the provided reviews. Some patients report positive experiences, highlighting friendly and attentive staff, particularly mentioning therapists named Nancy, Simon, Kelsey, and Ada. These patients also state the staff creates an enjoyable environment, focusing on individualized exercise plans. However, other reviews express significant concerns, citing difficulty in setting up appointments, poor communication including not returning calls, and inadequate treatment methods with very little 1-on-1 time, and staff that is not very attentive to the patient’s specific injury. Some patients also describe long wait times and parking issues. One review states the business had issues with releasing medical records.
Practice Information
Therapist Expertise
The practice is run by Simon Gibson. Some reviews state the therapists are great and know their practice.
Treatment Setting
The facilities are busy, but there is never much of a wait to use equipment. The environment is kept very clean. The environment is also described as clean, open, and sunny, with plenty of equipment.
Insurance Coverage
A review mentions issues regarding submitting documents to insurance.
Treatment Approaches
The practice offers exercises as part of the therapy process. One patient states they helped regain full range of motion and strengthened the muscles.
Office Experience
The staff is described as friendly and attentive. One review mentioned poor follow up, not returning calls, and difficulty in getting an appointment. Also, the practice has poor parking.
Patient Experience
Some patients had positive experiences, stating they felt the staff cared about their progress. One patient states the practice feels like family. Some patients feel they have improved each week. Some patients report an improved quality of life.
